Customer Service Associate
- Employer
- Corepeople Recruitment Ltd - North East
- Posted
- 08 Jan 2010
- Reference
- VR25085
- Contact
- Vicki Richardson
- Location
- Peterlee
- Contract
- Temporary
- Hours
- Full Time
- Industry Sector
- Admin & Secretarial, Call Centre & Customer Service
- Position
- Customer Service Associate
- Salary
- £6.33 per hour
Overview
Numerous temporary positions are available until June 2010 for Customer Service Representatives.
Hours of work will be between 8am - 10pm (37.5 hours per week) Working days will be Sunday - Monday and will be on a rotating shift pattern.
Company
Financial Services company in Peterlee
Job
Take responsibility to ensure your own targets are met.
Be a team player and considerate of others.
Be aware of call time and SLA’s and how these interact with the incentive scheme.
Ensure calls are delivered with excellent customer service and meet FSA regulatory requirements
Measure of Success
Achievement of application to booked loans ratio.
Achievement of loan protection penetration target.
Confirmed team player.
Experience
Proven Sales experience
Self motivated
Ability to work on own initiative
Focus on targets and goals both individual and that of the team
Remuneration
Initial hourly rate as below, rising to £6.49 after a 4 week training period.
Corepeople Recruitment Ltd - North East
Corepeople are one of the foremost recruitment agencies within the North of England.
Corepeople recruitment has been established for over a decade and a half, and is one of the North of England's business success stories, achieving impressive sales growth and market penetration throughout the whole of the region, as well as providing work for thousands.
Today, we operate with five distinct trading divisions, each manned by specialist Consultants who are experts in their fields, providing temporary and permanent staffing in the Accountancy, Office Support, Construction, Engineering and Industrial sectors.