Collections Negotiator
- Employer
- Corepeople Recruitment Ltd - North East
- Posted
- 30 Jul 2009
- Reference
- VR23776
- Contact
- Vicki Richardson
- Location
- County Durham
- Contract
- Permanent
- Hours
- Full Time
- Industry Sector
- Admin & Secretarial, Banking, Finance & Insurance
- Position
- Collections Negotiator
- Salary
- £13,000 per annum
Overview
5 vacancies are available for experienced collections negotiators.
Company
A leading provider of tailored Claims Management solutions for insurers and intermediaries.
Job
Provide a customer service, responding to or making telephone, email and mail queries to/from customers, insurance companies, hire providers, repairers and legal agents.
Effectively manage a caseload and achieve individual and team targets for the recovery of income.
Through negotiation with third party insurance providers settle and recover the full costs (for example hire charges, repairs, personal injury costs) of motor insurance claims within agreed company time frames.
Liase regularly with customers, suppliers, partners and insurance companies regarding the progress of recovery.
Build effective and robust relationships with third party insurance providers and legal agents to help support the recovery of costs.
Input and record information on a computerised system.
Operate in accordance with company standards and procedures.
Be highly productive achieving individual recovery targets and contribute to team targets.
Experience
Excellent negotiator and influential.
Excellent telephone skills.
Proactive and responsive to the closure of cases.
ICT skills.
Can achieve targets.
Customer first approach.
Time and priority management.
Attention to detail.
Organised.
Analytical and problem solving – solution focussed.
Flexible and self-motivated.
Able to work under pressure.
Ability to assess claims and interpret information.
Remuneration
Salary as below.
Corepeople Recruitment Ltd - North East
Corepeople are one of the foremost recruitment agencies within the North of England.
Corepeople recruitment has been established for over a decade and a half, and is one of the North of England's business success stories, achieving impressive sales growth and market penetration throughout the whole of the region, as well as providing work for thousands.
Today, we operate with five distinct trading divisions, each manned by specialist Consultants who are experts in their fields, providing temporary and permanent staffing in the Accountancy, Office Support, Construction, Engineering and Industrial sectors.